boskoin Privacy Policy
This page describes what we collect when you use boskoin and how we keep that data protected. When you register an account, deposit funds, or access our live-dealer tables, sportsbook, slots, or esports markets, we gather information necessary to operate your account securely and comply with applicable law.
We at boskoin do not sell your personal data to third parties. We share information only with licensed payment processors, fraud-prevention partners, and other service providers bound by strict confidentiality agreements. This policy explains our data practices in plain terms so you understand exactly what we collect, how we use it, and what rights you retain over your information.
Our servers may sit outside your jurisdiction; however, we encrypt all data in transit and at rest. We recommend reading this policy alongside our Terms and Conditions to understand the full scope of our relationship with you.
What data we collect on boskoin
Account registration and identity information
When you register with boskoin, we collect your email address or phone number, a username, and a password. We use this information to create and authenticate your account. We never store passwords in plain text; we hash them using industry-standard encryption.
For account verification (Know Your Customer, or KYC), we request your full legal name, date of birth, national ID number, and government-issued ID photograph. We also ask for a selfie holding your ID to confirm identity. We use this information to prevent fraud, comply with anti-money-laundering (AML) regulations, and enable withdrawals. KYC data is held securely and shared only with our verification partner and relevant regulatory authorities if required by law.
Payment and transaction data
When you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect transaction details: the payment method you used, the amount, the date and time, and the transaction status. We retain this information for accounting, dispute resolution, and fraud detection. We share payment details only with the payment processor handling your transaction, who is contractually obligated to protect your data.
We do not store full payment card details
Payment processors handle card data according to Payment Card Industry (PCI) standards. We receive only tokenized references, not the card numbers themselves.
Account activity and gameplay logs
We log your account activity: logins, logout times, games accessed, wagers placed, and wins or losses. This information helps us detect suspicious activity, respond to your support requests, and calculate loyalty rewards. Activity logs are retained for a standard period (typically several years) for auditing and dispute resolution.
Device and usage data
When you access boskoin, we record your IP address, device type (mobile, tablet, desktop), browser type, and approximate geographic location (derived from IP address, not GPS). We use this to detect unauthorized access attempts, optimize our platform for your device, and investigate technical issues. We do not track your physical location in real time.
Our data protection commitments and your rights
How we protect your data
We use 256-bit SSL/TLS encryption for all data transmitted between your device and our servers. Data stored in our databases is encrypted at rest. We restrict access to your personal information to employees and contractors who need it to provide boskoin services. All staff members sign confidentiality agreements. We conduct regular security audits and maintain industry-standard firewall and intrusion-detection systems.
Third-party processors and international data transfer
We at boskoin share your data with licensed payment processors (DANA, e-wallet, mobile banking, local payment, and banking partners), fraud-detection services, and KYC verification providers. All third parties are contractually bound to protect your information and use it only for the purpose we specify. Some processors may store data outside your jurisdiction. By using boskoin, you consent to this international transfer.
Your rights regarding your data
You have the right to access your personal information held by boskoin. You can request a copy of your data by contacting our support team. You also have the right to correct inaccurate information. If you wish to delete your account, contact us and we will remove your data subject to legal retention requirements (e.g., we may retain transaction records for several years for tax and regulatory compliance).
Data retention and deletion
We retain your account information for as long as your account is active. If you close your boskoin account, we delete or anonymize personal data within 90 days, except where law requires longer retention. Transaction records are kept for a minimum of five years for tax and regulatory purposes. Fraud investigation data may be retained longer if needed.
Children and minors
We do not knowingly collect personal information from minors. If we discover that a user under the legal age of majority has registered with boskoin, we close the account and delete associated data. If you believe a minor has created a boskoin account, notify us immediately.
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We collect only necessary information
Account registration, KYC, and payment details are required. We do not ask for unnecessary personal information.
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We encrypt all data in transit and at rest
256-bit SSL/TLS protects your connection. Database encryption secures stored information.
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We do not sell your data to third parties
We share information only with licensed processors and fraud-prevention partners under strict confidentiality agreements.
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You can access and delete your information
Contact our support team to request your data or close your account. Deletion occurs within 90 days, subject to legal retention requirements.
Cookies and tracking technologies
Our website and mobile platform use cookies to store your login session, language preference, and browsing history. We use Google Analytics and similar tools to understand how users navigate boskoin, identify performance issues, and improve our service. These cookies do not store sensitive information like passwords or payment details. You can disable cookies in your browser settings; however, some boskoin features may not work properly without them.
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting the updated policy on our website. Your continued use of boskoin after such notification constitutes acceptance of the updated policy. We recommend reviewing this page periodically to stay informed of how we handle your data.
Contact us about privacy
If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your information, contact our support team. We operate support centers in Jakarta, Surabaya, Bandung, Medan, and Semarang, and our team responds in Indonesian and English. You can reach us via live chat on the boskoin website, email, or phone. We will respond to all privacy inquiries within 10 business days.
We take your privacy seriously. We are committed to transparent data practices and compliance with applicable data-protection regulations. By using boskoin, you trust us with your information, and we undertake to protect it with the highest standards of security and confidentiality.